The MTAA Staff is doing their very best to answer your questions promptly, however, we have seen a large increase in our number of calls received. For this reason, if you call the MTAA office you may find that you receive a voice mail message. Please know that along with responding to your inquiries we are checking our messages regularly to ensure we can answer your questions.

Before calling the MTAA office there are a few ways to check for the latest information. These are:

1) Facebook: 
 We suggest that you follow the MTAA on Facebook to receive all updated and current information issued to members.

2) MTAA Website
Before contacting the MTAA office all members are advised to first check the MTAA website for updates. 
Please click here for a link to find answers to Frequently Asked Questions such as:

  • Standard First Aid and CPR-C certification expiring.
  • Obtaining required Criminal Record Checks at this time. 
  • April Membership Renewals.
  • Guidelines if you continue to practice.
  • EI and business interruption details.

3) Emails to Members:
We are emailing our members any updates issued, however, some members with emails related to Telus have not been receiving their messages. These technical issues are not an MTAA issue and so we encourage these members to follow our Facebook Page or check our website to receive the latest information.

Please click here for a link to updates issued by the MTAA.