Frequently Asked Questions 

What financial supports are available during this mandated shutdown?

For Individuals

Canada Recovery Benefit
If you were employed or self-employed and are no longer working due to COVID-19, you may be eligible for up to $1000 ($900 after taxes withheld) for a 2-week Period.

Employment Insurance
For employees who have been laid off due to COVID-19

For Clinic Owners or Incorporated Therapists

Canada Emergency Wage Subsidy
A wage subsidy for Canadian employers to re-hire workers previously laid off because of COVID-19.

Canada Emergency Rent Subsidy
Rent and mortgage support for qualifying organizations affected by COVID-19.

Alberta Small and Medium Enterprise Relaunch Grant
Up to $20,000 of funding for eligible organizations who can demonstrate a 30% loss in revenue due to COVID-19.  ($5000 is open for application now, the new $15,000 will be open for application soon.)

Intra Oral Treatment:
Please click on the link to access the MTAA Position Statement: Intra Oral Treatment During COVID-19

‚ÄčTelehealth/Online Treatment:

Please click on the link to access the MTAA Position Statement: Telehealth/Online Treatment

Standard First Aid and CPR-C Update

We understand that due to the spread of COVID-19 many courses for Standard First Aid and CPR-C (SFA&CPR-C) certification and re-certification have been cancelled. If your certification has expired or is due to expire over the next 2 months, please email the MTAA at ensuring you include: SFA &CPR-C Request in the subject heading. We will work with you to ensure you have a reasonable amount of time to complete your certification once we have more details related to COVID-19 and the concerns that surround it. You may get an email or text notification about your SFA & CPR-C expiration. Please know that these are auto-generated communications that are issued by our database and are not something that we can alter for individual members. Please know that if you have communicated with the MTAA via email regarding this issue then you can disregard the auto-generated message you receive.

Criminal Record Checks with Vulnerable Sector (CRC)

All RCMP and City Police detachments are now conducting Criminal Record Checks (with Vulnerable Sector Check). Some detachments may be limited to issuing appointment times, conducting the checks online, or allowing in-person ordering.  Please ensure that you check with your local RCMP/Police detachment ahead of time to determine how you can obtain your updated Criminal Record Checks (with Vulnerable Sector Check) if yours is coming due.

We ask that you please email the MTAA with CRC issues in the subject heading to If you receive any autogenerated messages after communicating with the MTAA, please disregard these as we cannot stop these through our database for the individual member.

Please be advised that any members that require a CRC from Calgary City Police can do so through their online service and request that a copy be issued to the MTAA.