Frequently Asked Questions 

Intra Oral Treatment:
Please click on the link to access the MTAA Position Statement: Intra Oral Treatment During COVID-19

‚ÄčTelehealth/Online Treatment:

Please click on the link to access the MTAA Position Statement: Telehealth/Online Treatment

Standard First Aid and CPR-C Update

We understand that due to the spread of COVID-19 many courses for Standard First Aid and CPR-C (SFA&CPR-C) certification and re-certification have been cancelled. If your certification has expired or is due to expire over the next 2 months, please email the MTAA at ensuring you include: SFA &CPR-C Request in the subject heading. We will work with you to ensure you have a reasonable amount of time to complete your certification once we have more details related to COVID-19 and the concerns that surround it. You may get an email or text notification about your SFA & CPR-C expiration. Please know that these are auto-generated communications that are issued by our database and are not something that we can alter for individual members. Please know that if you have communicated with the MTAA via email regarding this issue then you can disregard the auto-generated message you receive.

Criminal Record Checks with Vulnerable Sector (CRC)

All RCMP and City Police detachments are now conducting Criminal Record Checks (with Vulnerable Sector Check). Some detachments may be limited to issuing appointment times, conducting the checks online, or allowing in-person ordering.  Please ensure that you check with your local RCMP/Police detachment ahead of time to determine how you can obtain your updated Criminal Record Checks (with Vulnerable Sector Check) if yours is coming due.

We ask that you please email the MTAA with CRC issues in the subject heading to If you receive any autogenerated messages after communicating with the MTAA, please disregard these as we cannot stop these through our database for the individual member.

Please be advised that any members that require a CRC from Calgary City Police can do so through their online service and request that a copy be issued to the MTAA.