Mediation

1. Where the Complaints Committee believes that a complaint can be resolved through mediation and the Member and Complainant agree to participate in such a process, the Executive Director or an approved facilitator may meet with the Complainant and Member and attempt to resolve the dispute to the satisfaction of both parties. 
2. The Executive Director or an approved facilitator may not engage in any subsequent proceedings or serve on the Discipline Committee or Appeal Committee if he/she participates in mediation for that file.
3. All communications during the mediation are privileged and shall not be admitted as evidence at any subsequent proceedings. 
4. If the dispute between the Member and the Complainant is not resolved by mediation, the Complaints Committee shall exercise any of the decision-making powers set out below.